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Knowledge Base

Go here for answers to common questions and problems. Here you’ll find a storehouse of helpful articles, videos and how-tos on a variety of subjects — from the time tracking basics to more advanced tasks.

Email Support

Our Chicago-based technology staff is on hand every day to answer customer questions and get you moving in the right direction, and email is hands-down the fastest way to get to us. Shoot us a question at [email protected].

EMAIL SUPPORT

Recorded Webinars

Our video library is always growing! Check back frequently for product and feature demos, and extensive webinars. Watch at your own pace – anytime, anywhere, 24/7.

WATCH NOW

BigTime Projector Support

Help is just a click away from within the BigTime Projector platform. Select the ? icon or press F1 in the Management Portal to pull up our online documentation.

BigTime Projector e3 Community

All BigTime Projector customers have access to the e3 Community to explore new topics and share best practices. Resources include tutorials, webinars, best practices, templates, and more.

Access Community